dl666's Privacy Policy

1 Introduction & Purpose

dl666 is a secure and reliable online casino and betting platform operating for players in Bangladesh. We place the highest importance on our users' privacy. Through this privacy policy, we aim to make clear how your personal information is collected, why it is used, where it is stored, and how it is kept secure.

This policy is an integral part of our Terms & Conditions. The personal information you provide while using the dl666 website, app, or any other service will be governed by this policy. If for any reason you do not agree with this policy, please refrain from using our platform and contact us.

2 What Information We Collect

When opening an account on dl666 and using our services, we collect the following types of information:

2.1 Information You Provide Directly

• Identity information: Your full name, date of birth, and national identity card details.
• Contact information: Mobile number and email address.
• Financial information: bKash, Nagad, or Rocket account numbers — only as needed to complete transactions.
• Login information: Username and encrypted password.
• Communication records: The history of your conversations with our support team.

2.2 Automatically Collected Information

• Device information: IP address, browser type, operating system, and device identifier.
• Usage information: Which pages were visited, which games were played, and session duration.
• Cookies & tracking: Necessary cookies are used to improve the website experience.
• Transaction history: Date, amount, and method details of deposits and withdrawals.

2.3 Information Received from Third Parties

As part of the identity verification process, we may sometimes receive information from trusted verification services. Information collected in this context will be used solely to confirm your identity.

3 Purpose of Using Information

dl666 uses your information only for the following legitimate purposes:

• Account management: Creating, verifying, and keeping your account secure.
• Service delivery: Properly managing services related to gaming, betting, deposits, withdrawals, and bonuses.
• Identity verification: Confirming user identity to prevent fraud and money laundering.
• Financial transactions: Processing secure deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: Providing quick and effective resolution to your questions and complaints.
• Security assurance: Detecting unauthorized access, fraud, and suspicious activity.
• Legal compliance: Meeting applicable laws, regulations, and regulatory authority directives.
• Service improvement: Analyzing user experience to improve platform quality.
• Communication: Sending important service-related updates and relevant information.

4 Data Storage & Security

dl666 takes industry-standard technical and organizational measures to keep your personal information secure.

4.1 Technical Security Measures

• SSL encryption: All data transmissions are secured through SSL (Secure Socket Layer) encryption technology.
• Password hashing: Your password is never stored directly — advanced hashing algorithms are used.
• Firewall protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular security audits: Regular security tests are conducted to identify system vulnerabilities.

4.2 Data Retention Period

Your information will be retained for as long as your account remains active. Even after account closure, certain information may be retained for the period necessary to meet legal obligations, resolve disputes, and prevent fraud.

4.3 Response to a Data Breach

If a security breach occurs that could affect your information, we will notify you as quickly as possible in accordance with the law and take the necessary corrective action.

5 Data Sharing & Third Parties

dl666 does not sell your personal information to any third party. However, in specific circumstances, limited information may be shared with trusted partners:

5.1 Service Providers

Trusted technology service providers that assist in operating our platform may access the information necessary to carry out specific tasks. All such partners are contractually bound to uphold our privacy standards.

5.2 Payment Processing

Information required to complete transactions via bKash, Nagad, and Rocket is sent to these payment service providers. This information is used solely for the purpose of completing transactions.

5.3 Legal Obligations

Information may be disclosed in response to a court order, legal process, or a lawful request from a government authority. Information may also be provided in connection with investigations into fraud, money laundering, or other illegal activity.

5.4 Business Restructuring

In the event of a business restructuring, merger, or acquisition of dl666, user information may be transferred, but the protections of this policy will always be maintained.

6 Cookie Policy

The dl666 website uses cookies, which store small data files in your browser. Cookies help improve your browsing experience and maintain the functionality of the site.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Help remember your preferences and settings (such as language selection).
• Analytics cookies: Used to analyze site usage and improve services.

6.2 Cookie Control

You can disable non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly.

7 User Rights

As a user of the dl666 platform, you have the following rights over your own personal information:

• Right of access: The right to know what information we hold about you and to receive a copy of that information.
• Right to rectification: The right to request correction of any inaccuracies in the information we hold about you.
• Right to erasure: The right to request deletion of your information in certain circumstances, although this may not be possible where legal obligations apply.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to data portability: The right to receive your information in a structured format where applicable.
• Right to object: The right to object to the use of your information for specific purposes.

To exercise these rights, please contact our support team. We will endeavor to respond to your request within the timeframe required by law.

8 Protection of Minors

dl666 strictly prohibits anyone under the age of 21 from using the platform. We never knowingly collect personal information from minors. If we become aware that we hold information about a minor, we will immediately delete that information and close the associated account.

If you believe that a minor you know has opened an account on our platform, please contact us immediately.

This platform is for users aged 21 and above only.

9 International Data Transfers

dl666 may use servers located in various parts of the world. As a result, your information may be transferred internationally. Wherever your information is processed, the protections of this privacy policy will always apply.

For international data transfers, we ensure that the destination country provides adequate data protection measures, or that the necessary agreements with our partners are in place.

10 Policy Changes

dl666 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a platform notification. Continued use of the platform after changes have been made will be considered acceptance of the revised policy.

The latest version of the policy will always be available on this page. We recommend that you check this page regularly.

11 Other Applicable Policies

This privacy policy should be read alongside dl666's other policies. The following documents are recommended reading for a complete understanding of your overall experience and rights:

• Terms & Conditions — The general terms governing use of the platform.
• Responsible Gaming — Guidelines for moderate and responsible gaming practices.
• FAQ — Common questions and answers that may resolve many of your queries.